Assistant Relationship Officer – Commercial International Bank

17th November 2023
South West London, United Kingdom
Job Type:
£35,000 plus excellent banking benefits
Front Office


We are excited to share a progressive opportunity for Relationship Officers/ Client Services Specialists from the Banking industry. We are working with an International Commercial Bank who specialise in Commercial Real Estate lending (Mortgage and BTL) as well as Islamic Banking.

Seeking a Relationship Officer/ Assistant RM with Credit analysis, portfolio management and KYC onboarding experience. The role requires 5 days in the office due to the client facing nature of the role and are seeking someone to start ASAP.

Job Purpose

You will be primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management for Islamic Banking (prior experience not required); strong communication skills and the confidence to manage frequent client contact is a key requirement. You will become familiar with a specific client portfolio, develop an understanding of client requirements, plus knowledge of the Bank's range of products (Corporate/Commercial/SME Banking) The RSO will provide support to the Branch/RM in the following core processes, Credit proposal processing, relationship facilitation, analysis/documentation and customer service and will liaise with Branch Operations Staff in execution of these duties.


  • MUST HAVE BANKING EXPERIENCE with a minimum of 3 years in a relationship support role.
  • Good understanding of banking products; Islamic Banking (desired), Commercial Real Estate Lending including BTL.
  • Credit Proposal Processing -Prepare Various types of proposals for credit facilities, Ensure Cps go through a full balance sheet, income statement and cash flow analysis, Scrutiny of all documents, accounts payment history etc.
  • Relationship Facilitation & Service - Follow a structured calling/meeting program as assigned by RM/SRM to identify new business opportunities or to service existing customer May visit the customer with/without RM and write the call report, Resolve client query without further escalation.
  • Analysis/Documentation Support - Maintain the validity of accounts, monitoring receipt of payments from customer and documentation of their facilitates. Monitor all accounts in term of credit movement, business volumes and control including pending/overdue documents and payments.

Aisha Ishaq

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